Terms of Service - SG Trading Inc.

Effective Date: 13 October 2026Last Updated: 13 October 2026

AGREEMENT TO TERMS

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THIS WEBSITE.

These Terms of Service (“Terms,” “Agreement”) constitute a legally binding agreement between you (“User,” “Customer,” “you,” or “your”) and SGTradingInc.com (“we,” “us,” “our,” or “Company”) governing your access to and use of our website located at https://sgtradinginc.com/ (the “Website,” “Site,” or “Service”).

BY ACCESSING, BROWSING, OR USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND ALL APPLICABLE LAWS AND REGULATIONS.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THIS WEBSITE.

1. ACCEPTANCE OF TERMS

1.1 Binding Agreement

By using this Website, you enter into a legally binding contract with us. This Agreement applies to all visitors, users, and customers of the Website, whether or not you make a purchase.

1.2 Age Requirement

You must be at least 18 years of age to use this Website.

By using this Website, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this Agreement. If you are under 18, you may not use this Website under any circumstances.

1.3 Additional Policies

By agreeing to these Terms, you also agree to comply with and be bound by the following policies, which are incorporated into these Terms by reference:

Privacy Policy – How we collect, use, and protect your personal information
Refund & Return Policy – Terms and conditions for returns, exchanges, and refunds
Shipping Policy – Delivery terms, timelines, and shipping costs

These policies are available on our Website and are part of this Agreement. Any violation of these policies constitutes a violation of these Terms.

1.4 Modifications to Terms

We reserve the right to modify, amend, or update these Terms at any time without prior notice.

Changes will be effective immediately upon posting on the Website. The “Last Updated” date at the top of this document indicates the most recent revision.

Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms.

We encourage you to review these Terms periodically. If you do not agree to any changes, you must stop using the Website immediately.

2. USE OF THE WEBSITE

2.1 License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes.

2.2 Prohibited Uses

You agree NOT to use the Website for any unlawful purpose or in any way that violates these Terms. Prohibited activities include, but are not limited to:

❌ Illegal Activities: Using the Website for any illegal, fraudulent, or unauthorized purpose
❌ Harassment: Harassing, threatening, or harming others
❌ Impersonation: Impersonating any person or entity or misrepresenting your affiliation
❌ False Information: Providing false, inaccurate, or misleading information
❌ Intellectual Property Violation: Copying, reproducing, distributing, or creating derivative works without authorization
❌ Hacking/Unauthorized Access: Attempting to gain unauthorized access to our systems, servers, or networks
❌ Malware: Uploading viruses, malware, or any harmful code
❌ Scraping: Using automated tools (bots, scrapers, crawlers) to extract data from the Website
❌ Interference: Interfering with or disrupting the Website’s functionality or servers
❌ Commercial Exploitation: Reselling products without authorization or using the Website for unauthorized commercial purposes
❌ Spam: Sending unsolicited communications or advertisements
❌ Reverse Engineering: Attempting to reverse engineer, decompile, or disassemble any part of the Website
❌ Multiple Accounts: Creating multiple accounts to abuse promotions or circumvent restrictions
❌ Payment Fraud: Using stolen credit cards, fraudulent payment methods, or chargebacks abuse

2.3 Account Registration

To make purchases, you may be required to create an account.

You agree to:

✅ Provide accurate, current, and complete information
✅ Maintain and update your information promptly
✅ Keep your password secure and confidential
✅ Notify us immediately of any unauthorized access to your account
✅ Be responsible for all activities under your account

We reserve the right to:

❌ Suspend or terminate accounts that violate these Terms
❌ Refuse service to anyone for any reason at our sole discretion
❌ Delete accounts that are inactive for extended periods

You are solely responsible for all activities that occur under your account, even if not authorized by you.

2.4 Communication Preferences

By creating an account or making a purchase, you consent to receive:

Transactional emails (order confirmations, shipping updates, account notifications)
Marketing emails (if you opt in)
Service announcements and policy updates

You may opt out of marketing emails at any time, but you cannot opt out of transactional emails required to provide our services.

3. PRODUCTS AND SERVICES

3.1 Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

We do NOT guarantee:

Complete accuracy of product descriptions, colors, or specifications
Exact color matching (colors may vary due to screen display settings)
Availability of any product at any given time
That products will meet your expectations or requirements

We reserve the right to:

Correct errors, inaccuracies, or omissions at any time
Change or update product information without notice
Discontinue products without notice
Limit quantities available for purchase
Refuse orders at our sole discretion

3.2 Pricing

All prices are in U.S. Dollars (USD) and are subject to change without notice.

Prices displayed on the Website are current at the time of viewing
We reserve the right to change prices at any time
Price changes do NOT affect orders already placed and confirmed
Prices do NOT include applicable taxes, customs duties, or shipping costs unless stated otherwise

3.3 Product Availability

Product availability is NOT guaranteed.

Products are subject to availability and may sell out at any time
We reserve the right to limit quantities or discontinue products
If an ordered item becomes unavailable, we will notify you and offer a refund or substitute (with your approval)

3.4 Orders and Order Acceptance

Placing an order does NOT guarantee acceptance.

Your order is an offer to purchase products from us
We reserve the right to accept or reject any order for any reason, including:

Product unavailability
Pricing errors
Suspected fraud or unauthorized transactions
Customer history of excessive returns or chargebacks
Shipping restrictions or limitations

Order acceptance occurs when we send you an order confirmation email.

We may require additional verification before accepting orders
We may cancel orders after acceptance if issues arise (with full refund)

3.5 Payment

Payment is required at the time of order.

Accepted Payment Methods:

Credit cards (Visa, Mastercard, American Express, Discover)
Debit cards
Other methods as displayed at checkout

By providing payment information, you:

Authorize us to charge the full amount (including products, shipping, and taxes)
Represent that you are authorized to use the payment method
Confirm that payment information is accurate and current

We use third-party payment processors (Stripe) to securely process payments. We do NOT store your complete credit card information.

3.6 Taxes

You are responsible for all applicable taxes.

Sales tax, VAT, GST, or other taxes may apply based on your location
Tax amounts are calculated at checkout
International customers are responsible for customs duties and import taxes

4. SHIPPING AND DELIVERY

4.1 Shipping Policy

All shipping and delivery terms are governed by our Shipping Policy, which is incorporated into these Terms by reference.

Key Points:

Shipping times are estimates and NOT guaranteed
We are NOT responsible for carrier delays
Risk of loss passes to you upon delivery
You are responsible for providing accurate shipping addresses

For complete shipping terms, please review our Shipping Policy.

4.2 Delivery Issues

Undeliverable Packages:

If a package is undeliverable due to:

Incorrect address provided by you
Refusal of delivery without authorization
Unavailability at delivery address

You are responsible for:

Additional shipping costs to reship
Storage fees (if applicable)
Return shipping costs

We reserve the right to cancel orders and issue refunds (minus shipping costs) for undeliverable packages.

5. RETURNS, REFUNDS, AND EXCHANGES

5.1 Return Policy

All returns, refunds, and exchanges are governed by our Refund & Return Policy, which is incorporated into these Terms by reference.

Key Points:

Returns must be requested within 14 days of delivery
25% restocking fee applies to all non-defective returns
Items must be unopened and in original condition
Many categories are FINAL SALE (no returns)
Return authorization required before returning items

For complete return terms, please review our Refund & Return Policy.

5.2 No Obligation to Accept Returns

We reserve the right to refuse any return that does not comply with our Refund & Return Policy.

Acceptance of returns is at our sole discretion based on item condition, return window, and policy compliance.

6. INTELLECTUAL PROPERTY RIGHTS

6.1 Ownership

All content on this Website is owned by or licensed to us and is protected by intellectual property laws.

This includes, but is not limited to:

Website design, layout, and structure
Text, graphics, images, logos, and photographs
Product descriptions and specifications
Trademarks, service marks, and trade names
Software, code, and functionality
Audio, video, and multimedia content

6.2 Trademarks

“SGTradingInc” and all related logos, product names, and service names are trademarks or registered trademarks of our Company.

You may NOT use our trademarks without our prior written permission.

6.3 Restrictions on Use

You may NOT:

Copy, reproduce, distribute, or display any content from the Website without written permission
Create derivative works based on Website content
Use our trademarks, logos, or branding without authorization
Frame or mirror any part of the Website
Use automated tools to scrape or download content
Remove or alter copyright notices or proprietary markings

6.4 Copyright Infringement

We respect intellectual property rights and expect users to do the same.

If you believe your copyrighted work has been infringed, contact us at:support@sgtradinginc.com

Include:

Description of the copyrighted work
Location of the alleged infringing content
Your contact information
Statement of good faith belief that use is unauthorized
Statement that information is accurate and you are authorized to act

We will investigate and take appropriate action, which may include removing content or terminating user accounts.

7. USER-GENERATED CONTENT

7.1 Product Reviews and Comments

You may post product reviews, ratings, and comments on the Website.

By submitting content, you:

Grant us a perpetual, worldwide, royalty-free license to use, reproduce, modify, and display your content
Represent that you own the content or have permission to post it
Waive any moral rights or attribution rights
Agree that we may edit or remove content at our sole discretion

7.2 Content Standards

You agree NOT to post content that:

Is false, misleading, or fraudulent
Is defamatory, obscene, offensive, or harmful
Violates any laws or third-party rights
Contains spam, advertising, or promotional material
Includes personal information of others without consent
Contains viruses, malware, or harmful code

7.3 Monitoring and Removal

We reserve the right to:

Monitor all user-generated content
Edit, remove, or refuse to post content at our sole discretion
Terminate accounts for violating content standards
Disclose content to law enforcement if required

We are NOT responsible for user-generated content and do NOT endorse any opinions expressed by users.

8. DISCLAIMER OF WARRANTIES

8.1 “AS IS” and “AS AVAILABLE” Basis

THE WEBSITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING:

❌ Implied warranties of merchantability
❌ Fitness for a particular purpose
❌ Non-infringement
❌ Accuracy, completeness, or reliability of content
❌ Uninterrupted or error-free operation
❌ Security or virus-free operation
❌ Product safety, efficacy, or results

8.2 No Guarantees

WE DO NOT GUARANTEE:

Product quality, suitability, or performance
Website availability or functionality at all times
Accuracy of product descriptions or images
Compatibility with your devices or systems
Meeting your expectations or requirements
Product effectiveness or results
Safety for your specific use or condition

8.3 Product Use – ASSUMPTION OF ALL RISK

⚠️ CRITICAL: YOU PURCHASE AND USE ALL PRODUCTS ENTIRELY AT YOUR OWN RISK.

BY PURCHASING ANY PRODUCT FROM THIS WEBSITE, YOU ACKNOWLEDGE AND AGREE THAT:

✅ You assume ALL risks associated with purchasing, receiving, and using the product
✅ You are solely responsible for any consequences of using the product
✅ We make NO representations about product safety, effectiveness, or suitability for your needs
✅ We are NOT liable for any injuries, damages, adverse effects, or harm resulting from product use
✅ You waive any claims against us for product-related issues (except manufacturing defects)

WE ARE NOT RESPONSIBLE FOR:

Misuse, abuse, or improper use of products
Injuries, harm, or damages resulting from product use
Allergic reactions, skin irritation, or adverse effects
Failure to read or follow product instructions
Failure to consult appropriate professionals before use
Side effects or interactions with medications or health conditions
Long-term effects of product use
Results or outcomes from product use

8.4 Third-Party Links

The Website may contain links to third-party websites or services.

WE ARE NOT RESPONSIBLE FOR:

Content, products, or services on third-party sites
Privacy practices of third-party sites
Accuracy or reliability of third-party information
Any damages resulting from using third-party sites

Visiting third-party sites is at your own risk.

9. LIMITATION OF LIABILITY

9.1 Maximum Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THE WEBSITE OR PRODUCTS SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SPECIFIC PRODUCT OR SERVICE GIVING RISE TO THE CLAIM, OR $100, WHICHEVER IS LESS.

9.2 Exclusion of Damages

WE SHALL NOT BE LIABLE FOR ANY:

❌ Indirect, incidental, consequential, or punitive damages
❌ Loss of profits, revenue, or business opportunities
❌ Loss of data or information
❌ Loss of goodwill or reputation
❌ Cost of substitute products or services
❌ Personal injury or property damage
❌ Emotional distress or mental anguish

THIS APPLIES REGARDLESS OF THE LEGAL THEORY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.3 Exceptions

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

9.4 Allocation of Risk

You acknowledge and agree that the limitations in this section are a fundamental part of the bargain between us. We would not provide the Website or products without these limitations.

10. INDEMNIFICATION

10.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless SGTradingInc.com, its owners, officers, directors, employees, agents, suppliers, and partners from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from or related to:

Your use or misuse of the Website
Your violation of these Terms
Your violation of any laws or third-party rights
Your negligence or willful misconduct
Products you purchased and how you used them
User-generated content you submitted
Your account or activities under your account
Disputes with other users or third parties

10.2 Defense and Settlement

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate fully with our defense of such claims.

You may NOT settle any claim without our prior written consent.

11. DISPUTE RESOLUTION

11.1 Informal Resolution

Before filing any formal claim, you agree to contact us to attempt to resolve the dispute informally.

Contact us at: support@sgtradinginc.com

We will attempt to resolve disputes in good faith within 30 days.

11.2 Binding Arbitration

IF THE DISPUTE CANNOT BE RESOLVED INFORMALLY, YOU AGREE THAT ANY AND ALL DISPUTES SHALL BE RESOLVED BY BINDING ARBITRATION RATHER THAN IN COURT.

Arbitration Terms:

Arbitration will be conducted by the American Arbitration Association (AAA) or JAMS under their commercial arbitration rules
Arbitration will be conducted in English
The arbitrator’s decision is final and binding
Judgment on the award may be entered in any court having jurisdiction

YOU WAIVE YOUR RIGHT TO:

A jury trial
Participate in a class action lawsuit
Pursue claims in a representative capacity on behalf of others

11.3 Class Action Waiver

YOU AGREE THAT DISPUTES MUST BE BROUGHT ON AN INDIVIDUAL BASIS ONLY.

You may NOT:

Participate in class action lawsuits
Bring claims as a representative or member of a class
Consolidate claims with other parties

11.4 Small Claims Court

Either party may bring an individual action in small claims court if the claim qualifies and remains in small claims court.

11.5 Exceptions to Arbitration

Arbitration does NOT apply to:

Intellectual property disputes (copyright, trademark infringement)
Claims seeking injunctive relief
Individual claims under $500 (may be resolved in small claims court)

11.6 Location

Arbitration shall take place in Toronto, Ontario, Canada, or remotely by video conference if mutually agreed.

For claims under $10,000, arbitration may be conducted by telephone or written submissions at your option.

12. GOVERNING LAW AND JURISDICTION

12.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.

12.2 Jurisdiction

If arbitration does not apply or is unavailable, you agree to submit to the exclusive jurisdiction of the courts located in Toronto, Ontario, Canada.

You waive any objection to venue or jurisdiction in these courts.

12.3 International Users

If you access the Website from outside the United States or Canada, you do so at your own risk and are responsible for compliance with local laws.

13. TERMINATION

13.1 Termination by Us

We may suspend or terminate your access to the Website at any time, with or without notice, for any reason, including:

Violation of these Terms
Fraudulent, abusive, or illegal activity
Excessive returns or chargebacks
Providing false information
Non-payment for orders
Disruptive or harmful behavior
At our sole discretion for any reason

13.2 Termination by You

You may stop using the Website at any time. If you have an account, you may request account deletion by contacting us.

13.3 Effect of Termination

Upon termination:

Your right to use the Website immediately ceases
We may delete your account and content
You remain liable for all obligations incurred before termination
Provisions that should survive termination (indemnification, limitation of liability, dispute resolution) remain in effect

13.4 Survival

The following sections survive termination: Intellectual Property Rights, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution, and Governing Law.

14. FORCE MAJEURE

We shall NOT be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including:

Acts of God (earthquakes, floods, fires, storms)
War, terrorism, or civil unrest
Government actions or regulations
Pandemic, epidemic, or public health emergency
Labor strikes or disputes
Supplier or carrier failures
Internet or telecommunications failures
Power outages or utility failures

During such events, our performance obligations are suspended, and we may cancel affected orders with full refunds.

15. PRIVACY AND DATA PROTECTION

15.1 Privacy Policy

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Website, you consent to our data practices as described in the Privacy Policy.

15.2 Data Security

While we implement security measures to protect your information, we cannot guarantee absolute security.

You acknowledge that:

Internet transmissions are never completely secure
You provide information at your own risk
Unauthorized access or data breaches may occur despite our efforts

We are NOT liable for unauthorized access to or alteration of your information.

16. ELECTRONIC COMMUNICATIONS

16.1 Consent to Electronic Communications

By using the Website, you consent to receive communications from us electronically.

This includes:

Emails to the address you provided
Notices posted on the Website
Push notifications (if enabled)
Text messages (if you opt in)

16.2 Legal Compliance

You agree that electronic communications satisfy any legal requirement that communications be in writing.

Electronic records and signatures have the same legal effect as paper documents and handwritten signatures.

17. MISCELLANEOUS PROVISIONS

17.1 Entire Agreement

These Terms, together with our Privacy Policy, Refund & Return Policy, and Shipping Policy, constitute the entire agreement between you and us regarding the Website.

These Terms supersede all prior or contemporaneous agreements, understandings, or communications.

17.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain in full force and effect.

Invalid provisions will be modified to reflect the parties’ intent to the extent permissible by law.

17.3 No Waiver

Our failure to enforce any provision of these Terms does NOT constitute a waiver of that provision or any other provision.

No waiver of any term is effective unless in writing and signed by us.

17.4 Assignment

You may NOT assign or transfer these Terms or your rights hereunder without our written consent.

We may assign or transfer these Terms or any rights hereunder without restriction, including to any successor, affiliate, or acquirer.

17.5 Headings

Section headings are for convenience only and do NOT affect interpretation of these Terms.

17.6 Independent Contractors

Nothing in these Terms creates a partnership, joint venture, agency, employment, or franchise relationship between you and us.

17.7 Third-Party Beneficiaries

These Terms do NOT create any third-party beneficiary rights except as expressly stated herein.

17.8 Language

These Terms are drafted in English. If translated into other languages, the English version prevails in case of any conflict.

17.9 Notices

All notices to us must be sent to:Email: support@sgtradinginc.comSubject Line: “Legal Notice”

Notices to you will be sent to the email address associated with your account or posted on the Website.

18. PROMOTIONAL CODES AND DISCOUNTS

18.1 Promotional Terms

Promotional codes, discount codes, and special offers:

Are provided at our sole discretion
May have specific terms, conditions, and expiration dates
Cannot be combined with other offers unless stated
Are not redeemable for cash
May be limited to one use per customer
May be revoked or canceled at any time
Cannot be applied retroactively to past orders

We reserve the right to:

Refuse, cancel, or revoke promotional codes at any time
Limit the use of promotional codes
Change terms of promotions without notice

18.2 Abuse of Promotions

Misuse or abuse of promotional codes may result in:

Order cancellation
Account suspension or termination
Forfeiture of discounts or refunds
Legal action if fraud is involved

19. CUSTOMER CONDUCT AND PROHIBITED ACTIVITIES

19.1 Fraudulent Activity

We have a zero-tolerance policy for fraud.

Prohibited fraudulent activities include:

Using stolen credit cards or payment information
Providing false information or identity
Initiating chargebacks or payment disputes without valid reason
Claiming non-receipt of delivered items
Return fraud (returning used, damaged, or different items)
Creating multiple accounts to abuse promotions
Any deceptive or dishonest practices

Consequences:

Immediate account termination
Order cancellation and refund denial
Reporting to law enforcement and credit bureaus
Collection actions for unpaid amounts
Legal action for damages

19.2 Chargeback Abuse

Initiating a chargeback without first contacting us to resolve the issue is considered fraud.

If you initiate a chargeback:

Your account will be permanently banned
We will provide evidence to your bank/card issuer to dispute the chargeback
You may be reported to chargeback prevention databases
You waive any rights to future orders or refunds
You may be liable for legal fees and collection costs

Contact us FIRST at support@sgtradinginc.com to resolve any payment disputes.

20. CALIFORNIA RESIDENTS – PROPOSITION 65 WARNING

California Proposition 65 Warning:

Some products sold on this Website may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm.

For more information, visit: www.P65Warnings.ca.gov

21. CONTACT INFORMATION

For questions, concerns, or notices regarding these Terms:

📧 Email: support@sgtradinginc.com
📝 Contact Form: Use “Contact Us” page on the Website
🌐 Website: https://sgtradinginc.com/

Response Time: We respond to inquiries within 2-3 business days.

22. ACKNOWLEDGMENT AND ACCEPTANCE

BY USING THIS WEBSITE, YOU ACKNOWLEDGE AND AGREE THAT:

✅ You have read and understood these Terms of Service in their entirety
✅ You agree to be bound by these Terms and all incorporated policies
✅ You are at least 18 years of age and have legal capacity to contract
✅ You will comply with all applicable laws and regulations
✅ You understand the limitation of liability and warranty disclaimers
✅ You agree to binding arbitration and class action waiver
✅ You consent to electronic communications
✅ You accept the terms of our Privacy Policy, Refund & Return Policy, and Shipping Policy

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY STOP USING THE WEBSITE.

These Terms of Service were last updated on 13 October 2026 and are effective as of 13 October 2026.